faqs

Can I use more than one coupon on my order? TOP

No, sorry.  Only one coupon can be accepted per order.

When can I expect my package? TOP

Our preferred shipping providers are UPS and USPS.  Orders are not shipped until credit card authorization or PayPal payments have been verified and cleared. Address verification must also have cleared prior to shipment.  Once your item has been shipped you will receive a delivery confirmation notice with tracking number.

 

United States:

Flat Rate Standard Shipping:  $7.00

Alaska, Hawaii, & Puerto Rico: $12.00


 

Do you ship Internationally? TOP

LaRoux's Closet ships Worldwide!

International Orders:

Canada Flat Rate Shipping: $22.00

International Flat Rate Shipping: $32.00

Our preferred shipping providers are UPS and USPS.  Please note that any Customs fees charged upon delivery are the responsibility of the buyer. Orders are not shipped until credit card authorization or PayPal payments have been verified and cleared. Address verification must also have cleared prior to shipment.  Once your item has been shipped you will receive a delivery confirmation notice with tracking number.

Do your sizes run standard? TOP

The measurements and sizing of each garment can be different.  Please check the measurements for a more accurate sense of the size.  Also check the the "FIT GUIDE" in the item description for item specifics.

Do you restock sold out items? TOP

The answer to this question is different for every item.  If there is something you want that is sold out please send us an email.  We will let you know if we can get another one for you.  When we can get another item, if you request it, we will notify you first before listing it on our site.  This will be done personally and not by an automated system to ensure you don't miss out due to a glitch.

Why does my order say "Payment Processing." ? TOP

Payment Processing is a status for orders paid for with a PayPal echeck. Your order cannot be shipped until the echeck clears.  Echecks may take up to 14 days to clear.  Your item will be held for you while your payment is waiting to clear.

Can I return my Vintage item? TOP

Vintage items are not returnable.

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