Customer Service is of the highest importance to us. We will do everything we can to make your shopping experience a pleasant one. If you are unhappy with your purchase or would like to exchange it for another size or item please follow the guidelines listed below:
* ITEMS NOT ELLIGABLE FOR RETURN...Vintage, Sale and Items of a personal nature are Final Sale items and CANNOT BE RETURNED. This will be stated clearly in the item description.
* Returns are accepted within 30 days of the customer’s original order date of the merchandise. Returns need to arrive within the 30 days to qualify for a refund. We cannot accept returns if the item arrives after the 30 days
* Items returned must be received in the original packaging with all tags attached and in New (Unworn) condition. Returns need to arrive within the 30 days for a refund. We cannot accept returns if the item is not in its original condition.
* When an item is returned later than 30 days or not in new condition the item will be returned or a 25% re-stocking fee may be applied.
*Returns will be processed within 5-7 days of receipt of the returned item. The same means of payment will be credited the refund.
How to Proceed with a Return:
Please email us at admin@larouxscloset to receive our return form. Print and fill out the return form and mail your item to the following address...
11700 W Charleston Blvd # 170-191
Las Vegas, NV 89135
How to Proceed with an Exchange: